Setting up a Shared Services Finance Centre in France, Morocco, the UK and China

BUSINESS CASE

Aero Defence

FINANCE

Provide a flexible external solution as well as technical and operational expertise.

Challenge

Implement finance SSCs (shared services centres) after defining the strategy with a large strategic consulting firm.

Solution

  • Setting up transition teams on sites and SSCs with more than 200 employees.
  • Operational management of the tasks entrusted to the following departments:
    – Accounts payable, receivables, fixed assets
    – Internal control
    – Hotline
  • Management of the convergence of all processes and operating modes
  • Improvement and optimisation of processes
  • Implementation of activity management, KPIs and visual management

RESULTS

KLB Group managed main topics such as:

  • Operational management of Shared Services for periods of 6 months to 6 years, depending on the country
  • Securing operations
  • Optimising resource allocation based on the integration and maturity of the HR department
  • Communication / elaboration of training materials, operating procedures and company processes
  • Creation of activity monitoring tools (dashboards, KPIs, reporting, etc.)
  • Stabilisation of SSCs