For the past year, and after 15 years of success in France, KLB’s Operational Consulting (OC) offering has been available in Canada, with its first projects achieving remarkable success. Discover how KLB has supported the procurement department of a major Canadian corporation in transforming it into a true strategic asset!
Tailored Strategies to Enhance Performance
Our Operational Consulting (OC) offering is designed to improve your performance, operational efficiency, and transformation goals through tailored strategies.
From optimizing Source-to-Pay technologies and enhancing processes to developing procurement strategies, cost reduction plans, governance frameworks, and organizational restructuring, we maximize value and efficiency in procurement operations.
With several months of experience in the Canadian market, our offering is already proving its worth, as demonstrated by a project carried out for a major player in waste management. Here’s how the project unfolded and the results achieved so far.
A Thorough Analysis for Strategic Repositioning
To fully understand the client’s needs, our team conducted an in-depth analysis of its procurement function. Relying on available data and documents, we enriched this study with a series of interviews with key members of the organization. This allowed us to assess the maturity of the procurement function, covering organizational, technological, and process-related aspects.
At the end of this diagnostic phase, 26 priority improvement opportunities were identified.
A Transformational Approach: Governance and Process Optimization
On the strategic front, we helped redefine the client’s operating model, refocusing its approach and redefining the role of procurement. This transformation was driven by greater executive engagement, reinforcing the strategic impact of the function.
On the process and technology side, our assessment revealed automation opportunities to free up time from repetitive tasks and improve visibility. With a clear technology roadmap and precise business cases, the client now has a structured plan for streamlining and improving procurement operations.
At the organizational level, we recommended a structural review of procurement roles, ensuring better allocation of procurement categories. This adjustment also fosters greater collaboration across the company, amplifying procurement’s overall impact.
Tangible Results and Expanded Opportunities
By implementing these recommendations, our client is now positioned to achieve potential cost savings ranging from CAD 21 million to CAD 50 million. Beyond financial gains, this project marks a significant milestone in the strategic positioning of procurement, transforming it into a key driver of business performance.
Following this assignment, the client entrusted KLB with the implementation of several identified opportunities, including the redesign of the procurement operating model and the expansion of its procurement function. This includes developing and executing a procurement strategy for new categories that were previously outside the department’s scope.
A Comprehensive and Customized Support Offering
The Operational Consulting offering complements our Operational Support expertise, providing our clients with a comprehensive and customized approach. Whether you need temporary operational support or a strategic lever to optimize your processes, our team is here to guide you.
Contact us to discuss your projects and discover how our combined solutions can address your challenges and sustain your long-term performance.
For more information on our offerings, visit our website: https://www.klbgroup.com
_ Ons Ben Nars, Consulting Director
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